Maria David
TELECOM Namibia is currently experiencing service interruptions on their fixed voice and data services in Khomasdal, Windhoek, due to cable theft.
In a statement issued on Friday, Telecom indicated that the interruption affects customers residing in the following streets: Mercedes, Mahatma Gandhi, and Richardine Kloppers.
“This interruption is a direct result of cable theft,” read the statement.
The statement emphasized that the vandalism and theft of Telecom Namibia’s infrastructure can lead to service interruptions.
Telecom management then requested people to alert the Namibian Police or their nearest Telecom Namibia office if they witness any suspicious activities near their telecommunications infrastructure.
“We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we work diligently towards resolving the issue,” said the Telecom team.
For any queries or concerns regarding this matter, the public is urged to contact the Customer Contact Centre at 11000 or, alternatively, reach out via their WhatsApp line at 0852111111 or through email at customercare@telecom.na.
