{"id":368932,"date":"2025-01-20T11:45:24","date_gmt":"2025-01-20T09:45:24","guid":{"rendered":"https:\/\/informante.web.na\/?p=368932"},"modified":"2025-01-20T11:45:35","modified_gmt":"2025-01-20T09:45:35","slug":"fnb-warns-against-criminals-who-threaten-customers-into-sharing-passwords","status":"publish","type":"post","link":"https:\/\/informante.web.na\/?p=368932","title":{"rendered":"FNB warns against criminals who threaten customers into sharing passwords"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Staff Reporter<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FIRST National Bank (FNB) has a forensic team of investigators and analysts who focus their full energy on assisting law enforcement agencies with information and resources to aid in arrests and convictions. This was said by Kirsty Watermeyer, FNB&#8217;s communications manager, in a statement issued Sunday following a spate of incidents in which bank customers were robbed or defrauded of their money.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In recent incidents, a Tsumeb farmer lost nearly N$3 million, and a retired teacher in the Omusati region lost N$1.1 million.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watermeyer expressed the bank\u2019s regret over the rising instances of customers being robbed of their funds under threats of violence from criminals.<br>&#8220;Where such criminal incidents are reported, FNB undertakes rigorous investigations, partnering with law enforcement to ensure any information related to these crimes is shared with investigators immediately,&#8221; she said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watermeyer added that FNB is committed to ensuring the highest level of security for customers&#8217; accounts internally.<br>&#8220;As part of our ongoing efforts to protect your financial information and funds,&#8221; she said, &#8220;we continuously enhance security protocols designed to safeguard your money.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FNB regularly reminds customers to use strong, unique passwords for their online banking access and to remain cautious of scams or unsolicited communication that may appear to be from the bank.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to Watermeyer, FNB has implemented several safeguards, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Two-Factor Authentication (2FA): Required for all online banking activities, including account access and transactions. This adds an extra layer of protection against unauthorized access.<\/li>\n\n\n\n<li>Encryption: Utilizing the latest encryption technologies to protect data transmitted between customers and the bank&#8217;s systems, ensuring sensitive information remains confidential. Transactions initiated by customers are completely secure and cannot be seen by anyone, even bank staff, until completed.<\/li>\n\n\n\n<li>Advanced Fraud Detection Systems: Continuously monitoring customers&#8217; accounts for suspicious activity to help prevent unauthorized transactions.<\/li>\n\n\n\n<li>Regular Security Updates: Updating security protocols and software to defend against emerging threats and keep customers&#8217; funds safe.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To minimize incidents where customers may be coerced to share passwords or OTPs, or forced to make withdrawals or payments under threat of violence, FNB strongly encourages customers to reduce their daily ATM withdrawal and payment limits. This ensures that high amounts cannot be accessed under duress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers with information about such criminal activities or who witness threatening behaviour by criminals are urged to contact the police immediately.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For further assistance, customers can contact FNB&#8217;s Contact Centre at 081 9536262, (061)-2992222, or (061) 299 2999 between 08:00 and 19:00, or reach out to their relationship manager or private banker directly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Staff Reporter FIRST National Bank (FNB) has a forensic team of investigators and analysts who focus their full energy on assisting law enforcement agencies with information and resources to aid in arrests and convictions. This was said by Kirsty Watermeyer, FNB&#8217;s communications manager, in a statement issued Sunday following a spate of incidents in which &#8230;<\/p>\n","protected":false},"author":10,"featured_media":368933,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,24],"tags":[],"class_list":["post-368932","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FNB warns against criminals who threaten customers into sharing passwords - Informant\u00e9<\/title>\n<meta name=\"description\" content=\"FIRST National Bank (FNB) has a forensic team of investigators and analysts who focus their full energy on assisting law enforcement...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/informante.web.na\/?p=368932\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FNB warns against criminals who threaten customers into sharing passwords - 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